FAQ

Is it possible to come to LANNA GAIA if you are not staying at the Hotel?
LANNA GAIA Rejuvenation Centre is open to everyone, Hotel guests and outside guests. Our direct entrance is via Doge Michiel n.17/A

What are the opening hours for the centre?
LANNA GAIA Rejuvenation Centre is open all year round, every day (closed on December 25th only) from 10.00 to 22.00.
The SPA is open from 15.00 to 20.00 during the summer and from 14.00 to 20.00 during the winter.

What kind of massage do you offer?
All our therapists are from Thailand, from a region called LANNA, well known for its well-being philosophy. Their ancient technique and their skilled hands will improve your physical situation, with a therapeutic action on muscle tension. You will reach body, mind and spirit balance.

Is booking necessary?
We prefer that reservations are made. We suggest that you contact us a couple of days in advance,
in order to choose the most suitable day and time. Our direct number is 0415269703.

What is the cancellation policy?
You can cancel or reschedule your appointment within 12 hours of your pending visit, naturally depending on availability.

Do you have massages for couples?
All the massages and treatments, except for Thai Traditional Massage, Lanna Alleviation Massage and Tok Sen, can be done for a couple in one of our suites, and the treatments or massages that you choose do not have to be the same for each person.

Is there anything we need to bring?
If you have the treatments or massages there is nothing you need to bring, we will provide you with slippers. In regards to the SPA, you need to bring a bathing suite and we will provide towels and slippers.

Do we get any discounts on the treatments?
We propose many advantageous solutions for our clients:
PLATINUM subscription (€ 1,000 value) – 25% discount on each treatment;
GOLD subscription (€ 500 value) – 18% discount on each treatment;
SILVER subscription (€ 250 value) – 10% discount on each treatment.

Is it possible to reserve the entire SPA?
You can completely reserve the entire SPA for 2 hours at the cost of €300,  choosing the most suitable time between 10.00 and 14.00 or 20.00 and 22.00; after the first 2 hours, the cost will be €50  per hour. It is also possible to organize a small buffet, at an extra cost.

Are there subscriptions for the SPA?
We have two SPA subscriptions: € 100 subscription that includes 10 admissions from Monday to Friday or € 150 subscription includes 10 admissions from Monday to Sunday. With the subscription we will not provide towels and slippers, however, for € 5, a towel and slippers will be provided.

Do you have gift vouchers?
LANNA GAIA Rejuvenation Centre offers many solutions for gift vouchers.
€ 98 gift voucher with which it is possible to choose one of the total body 100 minute massages.
€ 76 gift voucher with which it is possible to choose one of the massage or facial or body treatments lasting 60/75 minutes.
€ 28 SPA voucher is for a daily admission to our SPA.
It is also possible to buy as a gift voucher the massage subscriptions: € 250 or € 500  or € 1,000.

Is it possible to buy a gift voucher without coming to the Centre?
Yes it is, you just need to send us an email with the request to our address info@lannagaia.com. The payment will be done by bank transfer or credit card.